https://x.com/Trezor/status/2095807665603584085
Two days ago, we received an update from our shipping provider, ShipMonk. We're deeply saddened to share the news that the recent data breach affects more customers than originally thought.
Another 67,000 customers from the US who ordered between November 2019 and August 2021 were affected, with their full details (name, email, phone number, shipping address, order number) exposed.
All affected customers have been emailed directly. If you didn’t receive an email, then you are not affected.
Throughout our entire relationship with ShipMonk, we repeatedly requested and received written assurance confirming the deletion of the data, in line with our contract, data policy, and past communications. We are very disappointed that, despite receiving this confirmation, the data was not deleted in their systems.
Trezor systems were not compromised, and your device is secure. But please be alert for fake emails, phone calls, fraudulent letters, and potential risks to physical security.
NEVER share your wallet backup with anyone or type it into a website.
We’re terribly sorry to everyone affected. We take this matter very seriously and are working to ship anonymous delivery ASAP, so you can protect your personal information when placing an order.